INTRODUCTION

This Cookie Policy outlines how KIRABO TECH Limited, a licensed and regulated technology company, collects, processes, and uses personal information through cookies and similar technologies on its platform. This policy aims to ensure transparency, fairness, and compliance with data protection laws, including The Data Protection and Privacy Act Cap. 97 of the laws of Uganda and the Data Protection and privacy regulations, 2021. Kirabo TECH Limited operates a digital gifting and rewards system that allows individuals, businesses, and merchants to buy, send, receive, and redeem e-vouchers.

To deliver these services securely and efficiently, our website uses cookies that help us improve functionality, personalize user experience, and comply with data protection laws.

This policy is compliant with:

1. The Data Protection and Privacy Act, Cap. 97 of the laws of Uganda
2. The Data Protection and Privacy Regulations, 2021
3. Applicable global privacy standards, including GDPR principles

PURPOSE AND SCOPE OF THIS COOKIE POLICY

This Cookie Policy is designed to provide users with a clear understanding of how Kirabo TECH Limited utilizes cookies and similar technologies. The purpose of this policy is to ensure transparency, compliance with data protection laws, and to inform users about the collection, processing, and use of personal information through cookies on our platform.

Scope:

1. Information Transparency: This policy outlines the types of personal information collected through cookies, the purposes for which they are processed, and the legal basis supporting such processing.
2. User Empowerment: By understanding how cookies operate, users are empowered to make informed decisions about their personal data and cookie preferences.
3. Regulatory Compliance: The Cookie Policy aligns with the current legal framework in Uganda and the General Data Protection Regulation (GDPR) demonstrating our commitment to legal and ethical data handling practices.
4. Communication of Changes: The policy details the procedures for updating the Cookie Policy, ensuring that users are informed of any significant changes to the way we collect, process, or use personal information through cookies.

DEFINITIONS

In this Cookie Policy, the following key terms shall have the meanings ascribed to them:

1. Cookies: Small text files stored on a user's device that collect and retain information about the user's interactions with a website. Cookies enable website functionality, enhance user experience, and facilitate the collection of data for analytical and targeted purposes.
2. Data Subjects: Individuals whose personal information is collected, processed, or stored. In the context of this Cookie Policy, data subjects refer to users of the KIRABO TECH Limited website and services.
3. Personal Information: Information that relates to an identified or identifiable natural person. This includes but is not limited to, identity information, contact information, financial information, user data, and any other information necessary for the provision of services.
4. GDPR: General Data Protection Regulation, a comprehensive data protection and privacy regulation applicable to individuals within the European Union (EU) and the European Economic Area (EEA).
5. Data Protection and Privacy Act Cap. 97 and Data Protection and Privacy Regulations, 2021:Legislation in Uganda governing the processing and protection of personal data.
6. Essential Cookies: Cookies necessary for the basic functionality of a website, such as authentication and security features.
7. Analytical/Performance Cookies: Cookies that collect information about user interactions with a website, aiding in performance optimization and user experience enhancement.
8. Functionality Cookies: Cookies that enable enhanced features and personalization, such as remembering user preferences.
9. Targeting/Advertising Cookies: Cookies that track user browsing habits to deliver targeted advertising content based on their interests.
10. Legal Bases for Processing: The lawful grounds, including consent, legitimate interests, and contractual necessity, on which personal data is processed.

INFORMATION ABOUT COOKIES USED BY KIRABO TECH LIMITED

KIRABO TECH Limited employs cookies and similar technologies on its website to enhance user experience and provide personalized services. Cookies are small text files stored on your device when you visit our website. They help us analyze website traffic, customize content, and tailor advertisements to your preferences. Below, we provide information about the types of cookies we use, their purposes, and how you can manage your cookie preferences.

Types of cookies:

1. Essential Cookies: These are necessary for the website's basic functionality, such as authentication and security features.
2. Analytical/Performance Cookies: These cookies collect information about how users interact with our website, helping us improve its performance and user experience.
3. Functionality Cookies: These enable enhanced features and personalization, such as remembering your preferences and settings.
4. Targeting/Advertising Cookies: These track your browsing habits to deliver targeted advertising content based on your interests.

Cookie Duration:

1. Session Cookies: Temporary cookies that expire when you close your browser.
2. Persistent Cookies: Remain on your device for a set period or until manually deleted.

How Cookies Enhance User Experience:

1. Customization: Cookies allow us to remember your preferences and settings, providing you with a customized experience tailored to your needs.
2. Authentication: Essential cookies are used for user authentication, ensuring secure access to your account and personalized content.
3. Performance Improvement: Analytical cookies help us gather information on how users interact with our website. This data is valuable for optimizing performance, identifying areas for improvement, and ensuring the site operates smoothly.
4. Personalization: Functionality cookies enable us to offer features that enhance your experience, such as remembering your language preferences or the contents of your shopping cart.
5. Targeted Advertising: Cookies play a role in delivering targeted advertisements based on your interests and browsing behavior, making the content more relevant to you.

Managing Your Cookie Preferences: While cookies significantly contribute to an improved user experience, we understand the importance of giving you control over your privacy. You can manage your cookie preferences through your browser settings, allowing you to accept, reject, or delete cookies. However, please note that certain features of our website may be impacted if you choose to disable cookies.

By continuing to use our website, you consent to the use of cookies as described in this policy. Your acceptance of cookies enables us to provide you with a more seamless and personalized online experience.

CONSENT MECHANISM AND MANAGING COOKIE PREFERENCES

Consent Mechanism: Whenever you use the KIRABO TECH Limited website, take note of the cookie banner requiring your express consent and opt-in or rejection for nonessential cookies as described in this Cookie Policy. We employ a consent mechanism to ensure transparency and provide users with the opportunity to make informed choices regarding the processing of their personal information through cookies.

Managing Cookie Preferences: Users can manage their cookie preferences to align with their privacy preferences. This includes the option to accept, reject, or delete cookies through the browser settings. Adjusting these preferences may impact certain features of the website.

How to Manage Cookie Preferences:

1. Browser Settings: Users can control cookie settings through the privacy or security settings of their web browser. Instructions for popular browsers are provided below:

Google Chrome:

Mozilla Firefox:

Microsoft Edge:

Adjusting cookie preferences may impact the functionality and user experience on our website. It is important to note that essential cookies, necessary for basic functionality, may still be utilized even if other cookies are rejected.

2. Your Control Over Consent: By continuing to use our website, you acknowledge and consent to the use of cookies as outlined in this policy.

Users can adjust cookie preferences at any time through browser settings. Opting not to register or provide personal details does not prevent access to our website but may limit access to additional services.

PERSONAL INFORMATION WE COLLECT THROUGH COOKIES

Cookies play a pivotal role in enhancing user experience on our website, and it's essential to clarify how they relate to the processing of personal data. KIRABO TECH Limited may collect the following types of personal information through cookies, web beacons, and similar technologies:

1. Identity Information: Your name, Company name, Registration number, date of birth, date and place of incorporation, and government-issued identification documents.
2. Contact Information: Your Company email address, Company phone number, Registered office, and physical residential address.
3. Financial Information: Bank account details, transaction history, income, and expenditure data.
4. User Data: IP address, device information, information related to your interactions with our website and services, information collected through cookies for website optimization and user experience enhancement.
5. Information related to your usage of our services (e.g., transaction data, log information).
6. Any other information necessary for the provision of our services.
7. Note: Kirabo Tech Limited does not knowingly use cookies to profile children under the age of 18 years. Where services involve minors, parental and guardian consent is required.
8. Cookies do not collect sensitive categories such as religious, political, health and financial information unless strictly necessary and lawful.

How We Use Your Information

We process personal data for the following purposes:

1. To Provide Financial Services: Including account management, payments, and transactions.
2. To Verify Identity: For regulatory compliance and to protect against fraud.
3. To Improve Services: Enhancing your experience, addressing issues, and personalizing your usage.
4. To Communicate: Sharing updates, changes, or important information regarding your account and our services.
5. To Comply with Legal and Regulatory Obligations: In accordance with National Information Technology Authority, and other relevant authorities.
6. To alert you of software upgrades, updates, discounts, or other services from KIRABO TECH Limited.

How We Process Your Information and Legal Bases

KIRABO TECH Limited is committed to processing data in accordance with the applicable legal framework in Uganda and the General Data Protection Regulations (GDPR). Personal data shall be:

1. Processed lawfully, fairly, and transparently.
2. Collected for specified, explicit, and legitimate purposes.
3. Adequate, relevant, and limited to what is necessary.
4. Accurate and kept up to date.
5. Kept for no longer than necessary.
6. Processed with appropriate security measures.

Other legal bases such as:

7. Consent: By using our website, you consent to the processing of personal data through cookies, as outlined in this Cookie Policy. You have the option to manage cookie preferences through your browser settings.
8. Legitimate Interests: Processing personal data through cookies is necessary for our legitimate interests, such as improving website functionality, enhancing user experience, and ensuring the security of financial services.
9. Contractual Necessity: Certain cookies are essential for the performance of contracts, such as those facilitating financial transactions and account management.

STATUTORY AND CONTRACTUAL OBLIGATIONS

There is no statutory or contractual obligation to provide information. However, failure to furnish specific information may impede our ability to deliver services

USER AWARENESS

KIRABO TECH Limited informs users when personally identifiable information is requested, providing the choice to provide it or not, typically during [install / download / subscribe] to product updates, newsletters, or other online services.

THIRD PARTY COOKIES

1. Disclosure of Third-Party Cookies:

We may utilize third-party services that employ cookies on our website. These cookies assist in analyzing user behavior, enhancing functionality, and delivering personalized content. Below is a list of third-party cookies used, their purposes, and links to the respective privacy policies:

[Third-Party Service 1]

[Third-Party Service 2]

[Third-Party Service 3]

2. Links to Privacy Policies:

Users are encouraged to review the privacy policies of third-party services for comprehensive information on how their data is handled. The following links direct you to the privacy policies of the third-party services:

[Privacy Policy - Third-Party Service 1]

[Privacy Policy - Third-Party Service 2]

[Privacy Policy - Third-Party Service 3]

We ensure appropriate contractual and technical safeguards are in place for all third‑party processors.

COOKIE SECURITY AND RETENTION

1. Security Measures:

   We implement robust security measures to safeguard cookies and the data they collect. We employ encryption, access controls, and regular security assessments to protect against unauthorized access, loss, or misuse.

2. Retention Periods:

   Different types of cookies have varying retention periods based on their purposes:

   1. Essential Cookies: Stored for the session
   2. Analytical/Performance Cookies: Retained for 12 months.
   3. Functionality Cookies: Kept for 12 months.
   4. Targeting/Advertising Cookies: Retained for 12 months.

COOKIE SETTINGS AND PREFERENCES

• User Control

Users have control over their cookie preferences. Users can manage settings through your browser to accept, reject, or delete cookies. Adjusting cookie preferences, may impact certain website features.

• Browser Settings Instructions:

Refer to your browser's help section or follow links for popular browsers:

[Google Chrome]

[Mozilla Firefox]

[Microsoft Edge]

COOKIE POLICY CHANGES

Policy Updates: This Cookie Policy may be updated. Users will be notified of updates through our website.

Notification Mechanisms: Significant changes will be communicated through prominent notices on our website or via email.

CONTACTING KIRABO TECH LIMITED

For any questions or concerns regarding personal data processing, cookies, or policy changes, please contact us at:

• Kirabo TECH Limited
• Plot 9–21, Port Bell Road, Nakawa
• Kampala, Uganda
• Email: info@Kirabo.shop
• Website: www.kirabo.shop